133+ Five-Star Google Reviews and Counting.Since 2010.
The Reviews Speak for Themselves
"Maddie and Dale and the entire team at Crossroads were awesome to work with during our house fire. They made the complex process simple and easy to understand in a time of uncertainty. They were Always easy to access for questions and kept us updated as the process transpired...."
"I had an outstanding experience working with Public Adjuster, JohnTerry of Crossroads Insurance Recovery Advocates LLC in Houston, Texas His team specializes in representing policyholders against insurance companies in managing claims for residential and commercial properties. Hi..."
"on September 15, my homewas damagedby a fire. The fire department respond promptly and spent several hours ensuring everything was safe. Shortly numerous contractors approached me, offering to repair my home and negotiate with the insurance company. I received many business card..."
"Meeting Dale (Dale Terry) was truly a moment of divine timing. I was at Home Depot, just trying to pick up supplies and figure out how to handle the flooding situation at home, and he happened to be right behind me in line. He came to rescue on a weekend and helped us understand..."
"A Lifeline When I Needed It Most After Hurricane Beryl tore through my home, I found myself overwhelmed, with no understanding of the insurance process or even what a public adjuster was. It was during that moment, when everything seemed uncertain, that Dale Terry, then CEO of C..."
"Savanna from Crossroads is our content adjuster. We would not had received 1/3 of our settlement that we did from our insurance had it not been for the great support we received. Savanna is a very good person who was like a tornado listing everything in our home. She discovered t..."
"My claim with USAA was a disaster. USAA was playing the ignore me until I went away routine. Out of desperation, I went to Crossroads. It is the best decision I have made in a while. John Terry and crew took over and exceeded my expectations. USAA picked a fight they couldn'..."
"After suffering a house fire on 4/29/2024, my husband and I were absolutely overwhelmed. What do we do? Where do we begin? Our first encounter with anyone from Crossroads was with Deidra Muchmore. She was a public adjuster and she was a Godsend! When we met her team, Michael T..."
"I recently experienced significant damage to my house when a tree fell on it. Initially, I spoke with Jessie from Crossroads. Despite deciding to wait for my insurance assessment, the offered amount was quite low. That's when I reached out to Jessie again. The Crossroads team, le..."
"When I had a garage fire which impacted my house, the best decision that I made was hiring Crossroads to be my public adjuster. Dealing with the insurance on such a big loss, it was a new territory for me. Crossroads under Deidra’s guidance helped me to navigate this loss. Cro..."
"Dale showed up at my house a day after lightning hit my roof. I was super hesitant (as with most people who show up at my door) but I’m glad I listened to him. Crossroads helped with pretty much everything from removing all the stuff from our house to going back and forth with St..."
"We were unfortunately hit by a tornado 10/31/2015 and it kept raining after our roof was ripped off so naturally a total loss on 90% of our contents and structure . After talking with an employee from Crossroads for a long time in my driveway we agreed to let them handle our cont..."
Five-Star Google Reviews
Years fighting for policyholders since 2010
Licensed Public Adjusters, based in Houston
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